about me
my design journey
my journey from mental health to design
my interest in psychology and design led to me to a career in creative problem solving
Before becoming a designer, I worked in mental health for about 5 years. where I learned to always be open to new solutions and to adjust environments and care strategies in order to meet the needs of each individual client. I started using a human-centered approach while working in the mental health industry and it is something I have carried with me into my work as a user-experience designer.
Despite finding fullfillment working in mental health, I found myself constantly craving more creativity in my work. One day, as I was redesigning my resume layout and hierarchy for the millionth time, I realized that there must be a job that would allow me to do something like this.
I started researching jobs that focused on design and psychology and soon found user experience design.
work
UX Coastal Design
2022 - Present
UX/UI Designer
Disco Innovation Studio
2020 - 2022
UX/UI Designer
Little Waves Daycare
2019 - 2020
Early Childhood Educator Assistant
Vancouver School Board
2018 - 2019
School and Student Support
Nexus Therapy
2019
Speech Language Assistant
Hollyburn Family Services
2015 - 2018
Mental Health Support Worker
play
Royal Conservatory of Music
Piano Practical 9 with Honours
Piano History 9
Piano History 10
Advanced Piano Theory Rudiments
Basic Piano Theory Rudiments
learn
LinkedIn
2022
Project Management for Designers
Project Management for Creative Projects
IDEO U
2021
Insights for Innovation
From Ideas to Action
University of Toronto
Continuing Education
2020
Service Design Course
User Experience Design Course
Design Validation Course
BrainStation
2020
User Experience Design Diploma
Design Research and Strategy • Information Architecture and Wireframing • Prototyping and Usability Testing • Applied Design Thinking • User-Interface Design • Mobile App Design
Interaction Design Foundation
2020
Design Thinking
Simon Fraser University
2018
Bachelor of Arts with a Major in Psychology
Extended Minor in Linguistics
Certificate in the Linguistics of Speech Science
these are a few of my favorite things
When I'm not working, my favorite thing to do is to pack my binoculars and go for a bike ride along the scenic beach pathways in my city. I love to sit at the different look out points and search for seals, otters and other wildlife.
When I'm at home, I enjoy working on crafts like scrapbooks or book nooks. I enjoy baking my favorite dessert - apple pie. I am also part of my community choir and I play piano for enjoyment. When I'm wanting to relax, I drink tea while watching my favorite shows.
Ways to Connect
Feel free to reach out to me if you'd like to learn more about my experience and design work or if you would like to collaborate on something in the future.
© Jacqueline Williams 2024 • UX Designer