about me
my design journey
my journey from mental health to design
my interest in psychology and design led to me to a career in creative problem solving
Before becoming a designer, I worked in mental health for about 5 years. where I learned to always be open to new solutions and to adjust environments and care strategies in order to meet the needs of each individual client. I started using a human-centered approach while working in the mental health industry and it is something I have carried with me into my work as a user-experience designer.
Despite finding fullfillment working in mental health, I found myself constantly craving more creativity in my work. One day, as I was redesigning my resume layout and hierarchy for the millionth time, I realized that there must be a job that would allow me to do something like this.
I started researching jobs that focused on design and psychology and soon found user experience design.
work
UX Coastal Design
User Experience Designer
04/2022 - Present
Disco Innovation Studio
User Experience Designer
04/2021 - 04/2022
Disco Innovation Studio
User Experience Design Intern
12/2020 - 04/2021
Little Waves Daycare
Early Childhood Educator Assistant
12/2021 - 04/2021
Vancouver School Board
School and Student Support
12/2018 - 08/2019
Nexus Therapy
Speech Language Assistant
12/2018 - 03/2019
Hollyburn Family Services
Mental Health Support Worker
03/2015 - 08/2018
play
Royal Conservatory of Music
Piano Practical 9 with Honours
Piano History 9
Piano History 10
Advanced Piano Theory Rudiments
Basic Piano Theory Rudiments
learn
LinkedIn
Using AI in the UX Design Process
Project Management for Designers
Project Management for Creative Projects
2022
IDEO U
Design Thinking Certificate
2021
University of Toronto
Continuing Education
Service Design Course
User Experience Design Course
Design Validation Course
2020
BrainStation
User Experience Design Diploma
2020
Royal Roads University
Design Thinking Educator's Conference
2022
Interaction Design Foundation
Foundations in Design Thinking
2020
Simon Fraser University
Bachelor of Arts
Major in Psychology
Extended Minor in Linguistics
Certificate in the Linguistics of Speech Science
2018
these are a few of my favorite things
When I'm not working, my favorite thing to do is to pack my binoculars and go for a bike ride along the scenic beach pathways in my city. I love to sit at the different look out points and search for seals, otters and other wildlife.
When I'm at home, I enjoy working on crafts like scrapbooks or book nooks. I enjoy baking my favorite dessert - apple pie. I am also part of my community choir and I play piano for enjoyment. When I'm wanting to relax, I drink tea while watching my favorite shows.
Ways to Connect
Feel free to reach out to me if you'd like to learn more about my experience and design work or if you would like to collaborate on something in the future.
© Jacqueline Williams 2024 • UX Designer