about me

my design journey

About-Me-Graphic-Updated-Subdued-Shadow

my journey from mental health to design

my interest in psychology and design led to me to a career in creative problem solving

Before becoming a designer, I worked in mental health for about 5 years. where I learned to always be open to new solutions and to adjust environments and care strategies in order to meet the needs of each individual client. I started using a human-centered approach while working in the mental health industry and it is something I have carried with me into my work as a user-experience designer. 

Despite finding fullfillment working in mental health, I found myself constantly craving more creativity in my work. One day, as I was redesigning my resume layout and hierarchy for the millionth time, I realized that there must be a job that would allow me to do something like this.

I started researching jobs that focused on design and psychology and soon found user experience design.

work

UX Coastal Design

User Experience Designer

04/2022 - Present

Disco Innovation Studio

User Experience Designer

04/2021 - 04/2022

Disco Innovation Studio

User Experience Design Intern

12/2020 - 04/2021

Little Waves Daycare

Early Childhood Educator Assistant

12/2021 - 04/2021

Vancouver School Board

School and Student Support

12/2018 - 08/2019

Nexus Therapy

Speech Language Assistant

12/2018 - 03/2019

Hollyburn Family Services

Mental Health Support Worker

03/2015 - 08/2018

play

Royal Conservatory of Music

Piano Practical 9 with Honours

Piano History 9

Piano History 10

Advanced Piano Theory Rudiments

Basic Piano Theory Rudiments

learn

LinkedIn

Using AI in the UX Design Process

Project Management for Designers

Project Management for Creative Projects

2022

IDEO U

Design Thinking Certificate

2021

University of Toronto

Continuing Education

Service Design Course

User Experience Design Course

Design Validation Course

2020

BrainStation

User Experience Design Diploma

2020

Royal Roads University

Design Thinking Educator's Conference

2022

Interaction Design Foundation

Foundations in Design Thinking

2020

Simon Fraser University

Bachelor of Arts

Major in Psychology

Extended Minor in Linguistics

Certificate in the Linguistics of Speech Science

2018

these are a few of my favorite things

When I'm not working, my favorite thing to do is to pack my binoculars and go for a bike ride along the scenic beach pathways in my city. I love to sit at the different look out points and search for seals, otters and other wildlife.

When I'm at home, I enjoy working on crafts like scrapbooks or book nooks. I enjoy baking my favorite dessert - apple pie. I am also part of my community choir and I play piano for enjoyment. When I'm wanting to relax, I drink tea while watching my favorite shows.

IMG_5905_Newest
IMG_5895_New
IMG_1934
IMG_0358
IMG_1177_re-adjusted3
IMG_0033_New
IMG_0979
IMG_1384

Ways to Connect

Feel free to reach out to me if you'd like to learn more about my experience and design work or if you would like to collaborate on something in the future.

© Jacqueline Williams 2024 • UX Designer