Jacqueline Williams
User Experience Designer
Wildfire News
Fitness Program Planner
Product Insurance Microservices
project list
Wildfire News Responsive Product
BC Wildfire Service
04/2022 - Present
Geo-spatial responsive product that provides details and locations of wildfires, evacuations, fire bans and other wildfire-related events.
Product Insurance Microservices
Confidential
12/2023 - 01/2024
A digital product that utilizes underwriting to assess risks associated with insuring specific products, thereby determining appropriate coverage terms and insurance premiums for policyholders.
Wildfire Resource Management
BC Wildfire Service
04/2022 - Present
Internal wildfire product that manages wildfire operations, fire suppression resources and logistics information.
Wildfire Supplier Manager
BC Wildfire Service
04/2021 - 04/2023
Internal product to oversee external supplier data management and monitor external resource approval progress.
Wildfire Vendor Portal
BC Wildfire Service
04/2021 - 04/2023
Public facing product that allows suppliers to oversee and manage necessary documentation for the approval of external resources.
Capital Culture District Website
Reliance Properties
01/2022 - 02/2022
A website designed to enhance community engagement with the urban development proposal for Victoria's Capital Culture District.
Fire Weather System and Information Dashboard
BC Wildfire Service
06/2021 - 12/2021
Enables weather forecasters and fire behavior analysts to create weather forecasts and reports using weather station data.
Payroll and E-Diaries
BC Wildfire Service
04/2021 - 11/2021
Internal products used to manage employee payroll information and reports.
Fitness Program Planner
Confidential
01/2021 - 04/2021 and 12/2021 - 02/2022
Customisation of physical literacy programming, with step by step coaching guides and calendar features.
work testimonial
“We are grateful for having Jacqueline as part of our development team for the Wildfire News product for the BC Wildfire Service. Her UX design skills and curious mindset not only elevated the aesthetic appeal of the product, but also contributed to its enhanced functionality and user experience.
Jacqueline integrated into our multidisciplinary team, actively listened to stakeholder needs and user feedback and translated these insights into intuitive design solutions. She was proactive in proposing design improvements, was receptive to constructive feedback and refined designs with a quick turnaround. We look forward to working with Jacqueline again in the future.”
Jordan Armstrong
Chief Strategy Officer
Vivid Solutions
design thinking
In order to create thoughtful and meaningful designs, I use design thinking principles throughout my design process. The Nielson Norman group defines design thinking as a "hands-on, user-centric approach to problem solving can lead to innovation, and innovation can lead to differentiation and a competitive advantage. This hands-on, user-centric approach is defined by the design thinking process."
Ways to Connect
Feel free to reach out to me if you'd like to learn more about my experience and design work or if you would like to collaborate on something in the future.
© Jacqueline Williams 2024 • UX Designer